Shipping policy

Brain Bru Shipping Policy
Shipping Policy
Thank you for choosing Brain Bru.
We aim to process and dispatch all orders as quickly as possible so you can start enjoying your Brain Bru without delay.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched you will receive a confirmation email with tracking information where available.
Shipping Times
Estimated delivery times may vary depending on your location and the courier used.
Typical delivery times:
UK standard shipping: 2–5 business days
Please note that delivery times are estimates and may be affected by courier delays or busy periods.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping option selected.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Incorrect Addresses
Please ensure that your shipping address is entered correctly at checkout. Brain Bru cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.
Contact
If you have any questions regarding shipping or your order, please contact us at:
support@brainbru.com